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Program Info

Learn about your plan's benefits, coverage, and program summaries. If you prefer, you can use the Protection 360™ app by Assurant® to view plan details and file a claim.

Heads up:
The All Other Accidental Damage service fee for Apple Watch Ultra models will be $79 + applicable tax, effective January 20, 2025.

Accidental Damage

Drops? Cracks? Spills?

You get unlimited repairs and replacements if your device is accidentally damaged. This includes front screen repair for $0 and back glass repair for $29 (eligible smartphones only).1

Loss & Theft

Lost or stolen device?

Get a replacement device so you can reconnect quickly.

Mechanical and Electrical Failure

Malfunctioning Device?

You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.2

Screen Protection Replacement

Defective or broken screen protector?

You can get unlimited screen protector replacements.3

JUMP!® Upgrades

Upgrade your qualifying device purchased on an Equipment Installment Plan when 50% of the device cost has been paid. 4

Protection 360™ app by Assurant®

File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.

Download the app now!

McAfee® Security for T-Mobile with ID Theft Protection

Monitor personal data, receive breach alerts, see personalized recommendations to keep your info safe, and explore online confidently with industry-leading security against digital threats.5

Download the app now!

View brochure

Protection 360™(all states excluding New York)

Protection 360™(New York only)

View sample coverage documents effective up to September 30, 2024

Protection 360™
(All States except NY)

Protection 360™
(BYOD - All States except NY)

Protection 360™
(NY State Only)

Protection 360™
(BYOD - NY State Only)


Insurance Device Protection Plan
(NY State Only)

Service Contract Device Protection Plan
(NY State Only)

View sample coverage documents effective from October 1, 2024

Protection 360™
(All States except NY)

Protection 360™
(BYOD All States except NY)

Protection 360™
(NY State Only)

Protection 360™
(BYOD - NY State Only)

Insurance Device Protection Plan
(NY State Only)

Service Contract Device Protection Plan
(NY State Only)

Accidental Damage

Drops? Cracks? Spills?

You get unlimited repairs and replacements if your device is accidentally damaged. This includes $29 front screen repair (eligible smartphones only).1

Loss & Theft

Lost or stolen device?

Get a replacement device so you can reconnect quickly.

Mechanical and Electrical Failure

Malfunctioning device?

You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.2<

Protection 360™app by Assurant®

File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.

Download the app now!

View brochure

Basic Device Protection (all states excluding New York)

View sample terms and conditions

Basic Device Protection
(All States except NY)

Basic Device Protection - BYOD
(All States except NY)

1 This applies when and where service is provided through Assurant-authorized repair centers. Otherwise, we'll provide a replacement device and collect the appropriate all other accidental damage service fee/deductible based on device tier.

2 For BYOD customers, this benefit starts after the manufacturer's warranty expires.

3 If you purchase an eligible screen protector from T-Mobile on the same day you enroll in Protection 360™ or after, you can get it replaced in-store at no additional cost. (This excludes liquid glass screen protectors.)

4 JUMP!® Upgrades on qualifying devices purchased with Equipment Installment Plan (EIP) when 50% of the device cost has been paid.

5 McAfee Security for T-Mobile with ID Theft Protection is provided by McAfee. For more information and legal disclaimers, visit: https://www.mcafee.com/consumer/en-us/policy/global/legal.html